Freight and Shipping

FREIGHT POLICY 

     Freight charges will be determined by the shipment value. All orders will be assessed a 3.5% freight charge with a $15 minimum charge. There will be no additional freight charges added to this 3.5% amount unless you are requesting special services, such as lift gate, residential delivery, or notification service. The 3.5% charge will be applied no matter how your order ships, either BAC Truck, Common Carrier, Fed Ex or UPS. 

     Examples: If you order total is $125.00 your freight charge will be $15.00. If your order total is $5000.00, your freight charge will be $175.00. 

     There will be no free freight on backorders, as the freight will not have been charged on the original order. The freight on backorders will be 3.5% of the invoice total with NO minimum. There will be no added handling fee or box fee for FedEx or UPS deliveries. 

RETURN POLICY 

     Pre-authorization must be granted prior to the return of any product. Returns of new, unopened product in re-sellable condition will be charged a 25% restocking fee. All products returned are subject to inspection upon arrival at BAC. Customer will be responsible for any freight fees on the return. Products older than one year, or discontinued by the manufacturer, will not be accepted. 

FREIGHT CLAIMS 

     Take time to inspect all shipments at the time of delivery. You are responsible for all products that you sign for! Any shortages, damages, etc., must be noted on the Freight Bill and reported to the carrier and to BAC immediately. Put all notes on the Bill of Lading or Manifest if delivered via BAC Truck. Hidden damage or shortages must be reported to BAC within 48 hours of delivery. Contact 1-800-873-1330 x 263 with any common carrier delivery problems. 

CREDIT AND TERMS 

     Any account without an approved credit application on file with BAC will require Prepayment or COD arrangements must be made. All checks, no matter how presented (copy, fax, photo) will be electronically deposited the same day they are received. 

     The standard terms for an open account are Net 30 days. To apply for an open account, please complete and return the Credit Application and Resale Certificate located under the New Dealer Tab. Finance charges will be added to all past due accounts over 30 days. Finance charges must be paid prior to open account status being reinstated. All past due accounts will be put in review and placed on COD until the account is returned to a current status.